Privacy Policy

1. Introduction

Sun & Sand Real Estate ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• Contact details — name, email address, phone number
• Property information — address, property type, and details you provide in appraisal or enquiry forms
• Communication records — emails, messages, and enquiries you send us
• Website usage data — pages visited, browser type, and device information (collected via cookies)

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide requested services
• Conduct property appraisals and market assessments
• Communicate with you about properties, listings, and our services
• Improve our website and services
• Comply with legal obligations

We will not use your information for any purpose that is unrelated to the above without your consent.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website or conducting our business (e.g. email platforms), under strict confidentiality obligations
• Government or regulatory bodies where required by law

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of our site.

7. Access & Correction

You have the right to access and correct the personal information we hold about you. To make a request, please contact us at [email protected]. We will respond within a reasonable timeframe.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: